Refund policy

30-day returns

You may request a return within 30 days of receiving your order. To be eligible, the item must be unworn, undamaged, and returned with its original packaging.

Requesting a return

Email support@kalvron.com before sending anything back. Include your order number and the reason for the return. We will reply with return instructions. Items sent without a return request may not be accepted.

Return shipping

Unless an item arrived damaged, defective, or incorrect, return shipping is the customer’s responsibility. If we made an error with your order, contact us before returning the item so we can provide the appropriate instructions.

Refunds

We will inspect your return and notify you when it has been approved or declined. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund. Original shipping charges are not refundable unless the return is due to our error.

Damaged or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, email us promptly with your order number and clear photos so we can review the issue.

Changes and cancellations

Email us as soon as possible if you need to change or cancel an order. We will try to help before processing begins, but changes and cancellations cannot be guaranteed once an order is underway.